💡 Let There Be Light

Many lights throughout the retreat are controlled by push-button dimmer switches.These switches push in to turn on/off and turn to adjust brightness. Because of the size of the home, one light may be controlled by more than one switch, sometimes in different areas of the room.

🔘 Turning Lights On & Off

• Press the knob inward → turns the light ON or OFF

• Turn the knob left to right → increases brightness

• Turn the knob right to left → decrease brightness

If nothing happens when you alter a switch, the light may already be controlled by another switch elsewhere in the room. If you suspect a light is blown, please let us know.

🔄 Adjusting Brightness

• Turn the knob clockwise → brighter

• Turn the knob counter-clockwise → dimmer

Some lights must be turned up slightly before they will turn on. The lights do not need to be completely on or completely off, you may adjust to your preference.

🏠 Multiple Switches, One Light (Important)

• Some rooms have multiple switches controlling the same light

• If a light doesn’t turn on:

  • Try adjusting the dimmer, not just pressing it

  • Check for another switch nearby (walls, entrances, hallways)

This is normal for the home and not a malfunction.

💡 Additional Water Lounge Lighting (Plug-In)

You may notice additional lights positioned above the pool area.These are intentional and safely anchored, and can be plugged in or unplugged as needed.

Why they’re there:

• To provide extra brightness when swimming at night

• To improve visibility during gatherings or pool use

• To allow flexible lighting without permanently increasing glare

How to use them:

• Plug in the light(s) if additional illumination is desired

• Unplug when no longer needed

• Lights are secured in place and designed for this purpose

Important notes:

• These lights are optional, the pool has standard lighting

• Please ensure hands are dry when plugging or unplugging

• Do not reposition, hang additional items from, or adjust the fixtures

⚠️ Helpful Tips

• If a light seems “off” but won’t turn on, it may be dimmed all the way down

• Turn the knob slightly, then press again

• Take a moment to find the combination that works — once set, it usually stays consistent

• If the light still doesn't work:

Electrical & Breaker Reset: Contact Us

At Hilltop Retreat, guest safety is extremely important. The property is equipped with electrical protection systems designed to prevent overheating, overloads, and electrical hazards.

In some situations, excessive electrical usage may cause a breaker to trip. When this happens, certain lights, outlets, or appliances may temporarily stop working. Common signs include:

• Lights not turning on

• Microwave or stove clocks resetting

• Outlets or appliances losing power

This is not typically a malfunction. It is a safety response from the electrical system.

Important: Guests Do Not Have Access to the Breaker Room

For safety, liability, and insurance reasons, guests are not permitted access to the electrical/breaker room under any circumstances.

If you experience a power issue during your stay, please submit a service request through the platform or contact the property manager directly. A member of our team will attend the property to inspect and reset the breaker if necessary.

If the Issue Continues

If breakers continue to trip repeatedly after being reset, this usually indicates that too many high-powered devices are being used simultaneously on the same circuit.

Examples may include:

• Portable heaters

• Hair dryers and styling tools

• Multiple kitchen appliances running together

• Excessive extension cord usage

• High electrical draw equipment brought into the property

If repeated tripping occurs, guests will be asked to reduce or stop the activity causing the overload.

Continued electrical overloading may:

• Damage appliances or electrical systems

• Create safety concerns

• Result in temporary loss of power to parts of the property

Understanding the System

The breaker system is functioning exactly as intended when it trips. Its purpose is to protect:

• Guests

• The property

• Appliances

• The electrical infrastructure itself

A breaker tripping is comparable to a safety shutoff — not a failure of the property.

We appreciate guest cooperation and understanding regarding this matter. If assistance is needed at any point during your stay, our team is available to help.

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Outdoor lights are on an automatic timer or sensor, so there’s no need to worry about those as they will turn on and off on their own.

🌿 Please Turn Lights Off When Not in Use

We kindly ask guests to turn off lights when leaving a room or when they’re not needed.

Hilltop Retreat is a large home with many light sources, and being mindful helps:

• Conserve energy

• Reduce unnecessary wear on fixtures

• Keep the home comfortable and well-maintained for everyone

Thank you for helping us care for the retreat, your consideration truly makes a difference.

🌙 Nighttime Lighting & Rural Setting

Hilltop Retreat is located in a quiet rural area with no nearby streetlights or backyard lighting for several kilometres. The best you'd have is light from houses closer to the road.

This is normal for NoCo and part of the areas peaceful, countryside setting.

What this means for guests:

• Nights can be very dark outdoors

• The darkness allows for beautiful star visibility

• Please use care when moving around outside after dark
  

Helpful tips:

• Use indoor lighting before stepping outside

• Keep your phone flashlight handy if walking outdoors at night

• Outdoor lights are on a timer and will turn on automatically

• If you're driving, use your high beams (but remember to dim them when passing an oncoming vehicle)